Services
Customer support and technical support
Tiered product and technical support run from Uzbekistan, in the languages your users speak.
Corpshore Uzbekistan staffs and manages help desk and technical support for software, hardware and services. We handle tier 1 to tier 3, from first contact to escalation, and keep resolution times and satisfaction on target.
What we deliver
- Tier 1, 2 and 3 technical support
- Help desk and IT service desk operations
- Product support for software, hardware and devices
- Account management and onboarding support
- Ticketing, knowledge base and escalation management
Why Uzbekistan
Uzbekistan pairs a technical, multilingual workforce with competitive cost and time zones that cover the Gulf, Europe and Asia. Corpshore adds North American management governance and Personal Data Law 2019 compliance.
Frequently asked questions
Do you provide tier 2 and tier 3 technical support?
Yes. We staff the full ladder from tier 1 triage to tier 2 and tier 3 resolution, with escalation paths and knowledge base management.
Can support run in more than one language?
Yes. We run English, Russian, Uzbek and Gulf Arabic support, and can add languages for your user base.
Do you handle both product and IT help desk?
Yes. We cover customer-facing product support and internal IT service desk, with ticketing, service levels and reporting.
Tell us what you need to staff
Share your roles, languages and volumes. We will scope a team and a model.